Returns & Exchanges
We want you to be fully satisfied with your purchase from the official Serj Tankian store. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Item
Print the provided prepaid shipping label and drop off your package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your exchange item will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing